Full Curriculum
Diploma & Specializations
Luxury Hospitality Diploma
Master the art of five-star service from anywhere. This elite program equips you with world class skills in luxury hospitality, etiquette, and guest experience, designed by global industry experts to elevate your career.
Food & Beverage Specialization
The table and the cellar.
Everything that happens at the table and in the cellar: table setting, silver service, dining protocol across cultures, in-room dining, and the service of wine, champagne, caviar, cheese and cigars.
Your team leaves able to lay, serve and pace a formal meal, and present wine, champagne and fine produce with the right ceremony.
Special Celebrations Specialization
The occasions guests remember.
The occasions a house is remembered for, and how each one is prepared: banquets and receptions, champagne and cocktail parties, afternoon tea, and the celebrations that fill the calendar.
Your team leaves able to carry any occasion, from a banquet to a private celebration, from first plan to last guest.
Housekeeping Specialization
The care of every room.
The care of the house itself, which a guest feels before they could say why: turndown and the perfect bed, core housekeeping standards, valeting, pressing, and spa and gym service.
Your team leaves able to keep a room, a suite or a residence to the standard of a grand hotel.
Front Of House Specialization
Where every guest arrives.
Where the guest arrives and every standard is on show: the line-up and personal presentation, concierge excellence, VIP expectations, and how a guest is met, received and seen out again.
Your team leaves able to receive any guest, anticipate any request, and settle difficult moments before the room notices.